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Last updated: 26 June 2009

Our Bonus Policy

150% Match Bonus up to 150 offer at Jackpot City Mobile Casino

  • The Minimum deposit value is 10 credits in your currency.
  • You will AUTOMATICALLY receive the bonus when you deposit - you do not need to claim!
  • If you do not wish to receive the bonus make your deposit and then contact our support line BEFORE you start playing.
  • This promotion (this "Promotion") is brought to you by the Jackpot City Mobile Casino (the "Casino") and is open to first time Players ("Player/s") at the Casino who open their first Real Money Account during the Promotion. Players with an existing Jackpot City Online Casino account will not be eligible for this Promotion.
  • Under the terms of this Promotion the Casino will give you a Sign-Up Bonus of 150% of your first single deposit at the Casino ("Sign-Up Bonus/es”); subject always to the maximum Sign-Up Bonus of 150 Currency Units (for example, if your first single deposit at the Casino during this Promotion is $/£/€100, the Casino will give you a Sign-Up Bonus of $/£/€150 (as the case may be); if your first single deposit at the Casino during this Promotion is $/£/€80, the Casino will give you a Sign-Up Bonus of $/£/€120 (as the case may be); and if your first single deposit at the Casino during this Promotion is $/£/€150, the Casino will give you a Sign-Up Bonus of $/£/€150 (as the case may be). Please note that for the purposes hereof, a “Currency Unit” is a unit of the currency nominated by the Player at the time of his/her registration of his/her Real Account to be the currency to be utilised by such Player when transacting with Casino. Under the terms of this Promotion the minimum purchase amount when playing in Euros is €10, when playing in Pounds Sterling is £10, when playing in US Dollars is $10, when playing in Canadian Dollars is C$10.
  • In order to be eligible for any Sign-Up Bonus, you must be playing in the primary Currency Unit used in the country of your registered address and where you are playing from. The Casino reserves the right to withhold or remove Sign-Up Bonuses and any winnings achieved on accounts depositing in currencies in contradiction to this term. Where the Casino does not offer the primary Currency Unit in your country, you will be eligible to play and receive bonuses in US Dollars (USD) or Canadian Dollars (CAD).
  • The Sign-Up Bonus must be played through 30 times (30x) by you before it can be transferred from your Bonus Balance to your Cash Balance ("Play through Requirement").
  • Wagering on all games except Roulette and Baccarat will count towards meeting the Play Through Requirement; however the percentage of the Sign-Up Bonus which may be wagered on certain games will vary as follows*:
    • All Slots, Royal Derby, Keno & Scratch Card games 100%
    • Jacks or Better 10%
    • Blackjack 2%
    • Roulette, Baccarat, 3 Card Poker 0%

* Progressive games will contribute to the Play through Requirement as per the game type. For example, Progressive Slots will contribute 100% to the Play through Requirement.
** Please note that wagers placed using the gamble feature will not count towards the Play through Requirement.
*** Please note that all game play on MPV (Multi-Player Tournaments), will not count towards the Play through Requirement.

  • After fulfilling the total Play through Requirement on your first Sign-Up Bonus you can withdraw from your Cash Balance at any time.
  • If you are resident in The Russian Federation you are not eligible for this Promotion.
  • If you open multiple accounts you will not be eligible for the Sign-Up Bonus on each account. This and any other Sign-Up Bonus/es are only available once per Player and/or per environment where computers are shared and/or per e-mail address.
  • The Casino is a member of the Belle Rock Entertainment ("BRE") group of online casinos (the "Group"). At any point in time the Group may offer Sign-Up Bonuses at any or all of its member casinos. Once you have received a Sign-Up Bonus at any of the Group’s member casinos, you are required that to meet additional minimum Play Through Requirements before you are eligible for additional Sign-Up Bonuses at any of the other member casinos. You may thus not claim or receive a Sign-Up Bonus at this Casino if you have previously claimed or received a Sign-Up Bonus from another Group member casino and have not yet wagered such previously claimed or received Sign-Up Bonus and its associated initial deposit at least 100 times at the Group member casino that granted you such Sign-Up Bonus. If your Account at this Casino has been credited with a Sign-Up Bonus for which you (in our sole and unfettered discretion) are ineligible, the Casino shall retrospectively void such Sign-Up Bonus and any winnings received by you after the Sign-Up Bonus has been credited to your relevant accounts.
  • Where a Sign-Up Bonus has been granted to you, subject to you being required to have made a valid deposit into your Cash Balance, you may not withdraw or attempt to withdraw any part of your deposit before the Sign-Up Bonus is paid into your Bonus Balance. Any attempt to do so may result in the Sign-Up Bonus in question as well as any winnings made using the Sign-Up Bonus being forfeited.
  • You will be automatically opted in for the Sign-Up Bonus. The Sign-Up Bonus will be paid into the Bonus Balance of your Casino account within 24 hours of you making your first deposit.
  • If you do not want any Sign-Up Bonus which has been deposited into your account by the Casino then you are entitled to request that the Sign-Up Bonus be reversed out of your Casino account, subject to no Play Through having taken place on either the initial deposit or associated Sign-Up Bonus. You can do this by contacting Customer support by way of email, telephone call or live chat, where after the Sign-Up Bonus reversal will take place. If any Play Through has taken place, then that Sign-Up Bonus may not be removed from your account (either by means of withdrawal or a request to the support staff) until the Play through Requirement associated with that Sign-Up Bonus has been met.
  • Before any withdrawals are processed, your play will be reviewed for any irregular playing patterns e.g. (without limitation) playing of equal, zero margin bets or hedge betting, which all shall be considered irregular gaming for Sign-Up Bonus Play Through Requirement purposes. Other examples of irregular game play include but are not limited to, placing large single bets using your entire or the majority of your account balance, where the majority of that balance is made up of Bonus Balance, using the double-up feature to increase your initial bets, followed by small or minimum bets to meet the Play through Requirement. The Casino reserves the right to decide in its sole discretion which activities constitute “irregular play” for Sign-Up Bonus Play through Requirement purposes from time-to-time and to withhold any withdrawals where irregular play has occurred to meet Sign-Up Bonus Play through Requirements.
  • If the Sign-Up Bonus remains unused in your Bonus Balance for two (2) months or longer from the date the claim was made, the Sign-Up Bonus will be forfeited to the Casino.
  • The Casino Terms and Conditions apply to this Promotion. In the event of a conflict between these Promotion-specific Terms and Conditions and the Casino Terms and Conditions, the Promotion-specific Terms and Conditions shall prevail but only to the extent that the Terms and Conditions conflict with one another.
  • In the event of any dispute, the decision of the Casino management will be considered full and final. No correspondence will be entered into in this regard.
  • The Casino management reserves the right to end or amend this Promotion at any time without giving notice.
 

Last updated: 26 June 2009

Player Comps Terms & Conditions

Retention Promotions at Jackpot City Mobile Casino

  • The Minimum deposit value is 10 credits in your currency.
  • You will AUTOMATICALLY receive the bonus when you deposit - you do not need to claim!
  • If you do not wish to receive the bonus make your deposit and then contact our support line BEFORE you start playing.

This promotion (this "Promotion") is brought to you by the Jackpot City Mobile Casino (the "Casino") and is open to Players ("Player/s") who have a registered account at the Casino.

  • Under the terms of this Promotion the Casino may, from time to time, give you a Match-Offer Bonus. You will be advised of any Bonus awarded to you by means of an SMS and/or email.

The Promotion period shall be from a Friday that the relevant promotional SMS is sent by us to you until Midnight on the immediately following Tuesday.

  • In order to be eligible for a Bonus in terms of this Promotion you must have a registered account with the Casino.

Players with accounts at Jackpot City Online Casino will not be eligible for these Promotions.

Only the first deposit made during the promotion period will qualify for the Bonus. No subsequent purchases will qualify towards the Bonus.

The Bonus will be paid into the Bonus Balance of your casino account. Bonuses can take up to 72 hours to be credited once the deposit is made and the Rules are met.

  • The Bonus must be played through 30 times (30x) by you before it can be transferred from your Bonus Balance to your Cash Balance ("Play through Requirement").
  • Wagering on all games except Roulette and Baccarat will count towards meeting the Play Through Requirement; however the percentage of the Bonus which may be wagered on certain games will vary as follows*:
    • All Slots, Royal Derby, Keno & Scratch Card games 100%
    • Roulette, 3 Card Poker 50%
    • Blackjack, Baccarat, Jacks or Better 10%

* Progressive games will contribute to the Play through Requirement as per the game type. For example, Progressive Slots will contribute 100% to the Play through Requirement.
** Please note that wagers placed using the gamble feature will not count towards the Play through Requirement.
*** Please note that all game play on MPV (Multi Player Tournaments), will not count towards the Play through Requirement.

  • After fulfilling the total Play through Requirement on your Bonus you can withdraw from your Cash Balance at any time.
  • If you are resident in The Russian Federation you are not eligible for this Promotion.
  • If you open multiple accounts you will not be eligible for the Bonus on each account. This and any other Bonus/es are only available once per Player and/or per environment where computers are shared and/or per e-mail address.
  • The Casino is a member of the Belle Rock Entertainment ("BRE") group of online Casinos (the "Group"). At any point in time the Group may offer Bonuses at any or all of its member Casinos. Once you have received a Bonus at any of the Group's member Casinos, you are required that to meet additional minimum Play Through Requirements before you are eligible for additional Bonuses at any of the other member Casinos. You may thus not claim or receive a Bonus at this Casino if you have previously claimed or received a Sign-Up Bonus from another Group member Casino and have not yet wagered such previously claimed or received Bonus and its associated initial deposit at least 100 times at the Group member Casino that granted you such Sign-Up Bonus. If your Account at this Casino has been credited with a Bonus for which you (in our sole and unfettered discretion) are ineligible, the Casino shall retrospectively void such Bonus and any winnings received by you after the Bonus has been credited to your relevant accounts.
  • Where a Bonus has been granted to you, subject to you being required to have made a valid deposit into your Cash Balance, you may not withdraw or attempt to withdraw any part of your deposit before the Bonus is paid into your Bonus Balance. Any attempt to do so may result in the Bonus in question as well as any winnings made using the Bonus being forfeited.
  • You will be automatically opted in for the Bonus. If you do not want any Bonus which has been deposited into your account by the Casino then you are entitled to request that the Bonus be reversed out of your Casino account, subject to no Play Through having taken place on either the initial deposit or associated Bonus. You can do this by contacting Customer support by way of email, telephone call or live chat, where after the Bonus reversal will take place. If any Play Through has taken place, then that Bonus may not be removed from your account (either by means of withdrawal or a request to the support staff) until the Play through Requirement associated with that Bonus has been met.
  • Before any withdrawals are processed, your play will be reviewed for any irregular playing patterns e.g. playing of equal, zero margin bets or hedge betting, which all shall be considered irregular gaming for Bonus Play Through Requirement purposes. Other examples of irregular game play include but are not limited to, placing large single bets using your entire or the majority of your account balance, where the majority of that balance is made up of Bonus Balance, using the double-up feature to increase your initial bets, followed by small or minimum bets to meet the Play through Requirement. The Casino reserves the right to decide in its sole discretion which activities constitute "irregular play" for Bonus Play through Requirement purposes from time-to-time and to withhold any withdrawals where irregular play has occurred to meet Bonus Play through Requirements.
  • If the Bonus remains unused in your Bonus Balance for two (2) months or longer from the date the claim was made, the Bonus will be forfeited to the Casino.
  • The Casino Terms and Conditions apply to this Promotion. In the event of a conflict between these Promotion-specific Terms and Conditions and the Casino Terms and Conditions, the Promotion-specific Terms and Conditions shall prevail but only to the extent that the Terms and Conditions conflict with one another.
  • In the event of any dispute, the decision of the Casino management will be considered full and final. No correspondence will be entered into in this regard.
  • The Casino management reserves the right to end or amend this Promotion at any time without giving notice.
 

Loyalty Points FAQ's

What are Loyalty Points?

JackpotCity.com Mobile Casino rewards you with Loyalty Points based on your wagering activity on our games. You can convert your Loyalty Points into casino credits whenever you want, provided you have accumulated at least 200 points!

Earn between 1 and 3 Loyalty Points for every €10 you wager. Here's how:

Game Loyalty points
Jacks or Better Video Poker, Blackjack, Baccarat, 3 Card Poker. 1
Roulette, Pub Fruity Video Slot, Thunderstruck Video Slot, Tomb Raider Video Slot. 2
Double Magic Slot, Keno, Scratch Card, Scratch 'n Score, Royal Derby, Fruit Fiesta Video Slot, Treasure Nile Video Slot, Major Millions Video Slot. 3

What can I do with my Loyalty Points?
You can play again and for FREE! As soon as you have accumulated 200 Loyalty Points you can convert it into casino credits which will give you more chances to strike it lucky on the game of your choice.

What are my Loyalty Points worth?
200 Loyalty Points = 1 credit.

How often do my Loyalty Points get paid into my gaming account?
It's up to you. You can redeem your Loyalty Points for credits whenever you want, provided you have accumulated at least 200 points.

 

Loyalty Terms & Conditions

These Terms and Conditions apply to, and are binding upon you if you participate at the Casino. These Terms and Conditions replace any pre-existing Terms and Conditions that appeared on this Casino Website.

By accepting these Terms and Conditions you shall be deemed to accept the terms and conditions applicable from time-to-time to your participation in Belle Rock Auctions, which terms and conditions are specifically incorporated herein by reference.

In these Terms and Conditions:

"Account" means a unique Account that has been issued by the Casino;

"Agreement" means these Terms and Conditions;

the "Casino" means the casino situated at the Casino Website and the casino Software that resides on your mobile phone owned and/or operated by us;

"Casino Website" means mobile.jackpotcity.com or any derivative thereof;

"Charge-back" means when you, or a credit card issuing bank, or any other third party payment solutions provider effects a reversal of charges in relation to your credit card or third party deposit transaction;

"Closed Account Player" means a Player who has a Closed Player Account;

"Closed Player Account" means an Account that has been closed, deregistered or excluded by either us or you;

"Dormant Account" means an Account that has been inactive for a period of 6 (six) months or more;

"Dormant Player" means a Player who has a Dormant Account;

"Guest Player" means a Player who utilises free-play casino credits with no monetary value to place wagers at the Casino;

"Participate" means, without limitation, any of the conduct described in 4.1.1 to 4.1.7 below and visiting the Casino Website and/or playing any games offered by the Casino at the Casino and/or utilising the Casino and/or Casino Website and/or the Software in any manner whatsoever;

"Player/s" mean(s) a Real Player and/or a Guest Player and/or a Dormant Player and/or a Closed Account Player;

"Real Player" means a Player who utilises his own money to place wagers at the Casino;

the "Service" means the availability to, and provision of Software that enables you to gamble at the Casino using your mobile phone;

"Software" means any software owned by or licensed to us that must be downloaded in order for you to participate at the Casino and/or any Flash Games versions of the software that do not need to be downloaded;

"we/us/our" means Carmen Media Group Limited, the owners and operators of the Casino Website and/or its group companies;

"Your Jurisdiction" means the jurisdiction in which you are domiciled, reside or work.

  1. Your Participation at the Casino
    1. Participation
      1. Participation at the Casino is at your sole option, discretion and risk.
      2. You are solely responsible for ascertaining whether it is legal in Your Jurisdiction to participate at the Casino.
      3. You may only participate at the Casino if it is legal for you to do so within Your Jurisdiction.
      4. In addition to the provisions of 1.1.3 above, you may only participate at the Casino if you have attained the legal age of majority within Your Jurisdiction.
      5. We do not warrant the legality of your participation at the Casino in terms of the laws of Your Jurisdiction.
      6. We have the right to request you to furnish us with proof of your identity and age as a condition precedent to us allowing you to participate at the Casino.
      7. You hereby authorise us and our designated agents in rem suam, as and when we require, to confirm your identity and your right to use the monies that you wager at the Casino.
    2. Your Warranties
      1. You warrant and represent, and we enter into this Agreement on the basis of such representations and warranties, all of which are material at the time of your entering into this Agreement and throughout the currency hereof, that you:
        1. are legally able to participate in the Casino within Your Jurisdiction;
        2. are an "adult", having attained the age of majority within your Jurisdiction;
        3. shall not allow any third party (in particular, but without limitation, any minor/s) to, directly or indirectly, use your Account/s that you hold at the Casino, utilise the Software or accept a prize from the Casino;
        4. have furnished us with personal details that are valid, accurate and complete in each and every respect and that you shall advise us immediately via email should such details change;
        5. are the true and lawful owner of the monies that you wager at the Casino and/or that you are duly and properly authorised to utilise such monies for the aforementioned purposes;
        6. shall not deposit nor wager any monies at the Casino that are derived in any manner whatsoever from illegal activities contemplated in 1.5 below;
        7. shall pay all monies owed to the Casino and in respect of payment shall not charge-back, and/or deny or reverse or countermand any such payments; and
        8. have read and understood these Terms and Conditions.
    3. Refusal to Register, Deregistration, Exclusion & Suspension
      1. We may refuse to register you as a Player or elect to deregister and exclude you or suspend you as a Player from the Casino at any time and for any reason whatsoever.
      2. You acknowledge hereby that the Casino is not obliged to give you prior notice of its decision to refuse, deregister or exclude or suspend you, nor to furnish you with any reasons for such decision.
    4. Consequences of Deregistration, Exclusion or Suspension
      1. If we deregister or exclude or suspend you from the Casino we shall have the right to:
        1. withhold payment to you of any contested funds whether such contested funds are deposits, refunds, bonuses, free monies, casino credits, payouts or the like; and/or
        2. exclude you from all or any other Casinos in the group of Casinos of which the Casino is a member; and/or
        3. solely determine what criteria you shall have to meet in order to establish a New Account at the Casino; and/or
        4. in the case of fraudulent, illegal or similar misconduct by you or failure by you to pay any sums due to us:
          1. furnish any relevant information about you to an intra-group database recording such mischief and, if necessary, hand over your account details to a collections agency for the recovery of any sums that you owe us. You hereby irrevocably authorise us to do so in our absolute discretion, and/or
          2. have forfeited to us any contested funds that may be derived by you from fraudulent, illegal or similar misconduct.
    5. Dormant Accounts
      1. It is recorded that the provisions of this Clause 1.5 only apply if all of a Real Player's Accounts at the Casinos proprietary to us constitute Dormant Accounts.
      2. Any credit balance standing to a Dormant Player's credit in a Dormant Account may, in our sole and unfettered discretion, be handled by us as follows:
        1. an administration fee equivalent to 30 Casino credits of such credit balance shall be levied monthly thereon and deducted therefrom until the earlier of:
          1. the credit balance being reduced to zero; or
          2. the Dormant Account becoming active.
    6. Money Laundering
      1. It is recorded that some jurisdictions have strict laws on money laundering that may impose an obligation upon us to report you to the federal or local authorities within such jurisdictions if we know, suspect or have reason to suspect that any of your transactions, amongst other things, involve funds derived from illegal activities or are intended to conceal funds derived from illegal activities or involve the use of the Casino to facilitate criminal activity.
      2. If we have knowledge or suspicion envisaged in 1.6.1 above we may:
        1. immediately suspend, deregister or terminate your Account at the Casino; and/or
        2. at our sole discretion, not refund to you any funds held in such Account; and/or
        3. exclude you from all or any other Casinos in the group of Casinos of which the Casino is a member; and/or
        4. furnish any relevant information about you to an intra-group database recording such mischief. You hereby irrevocably authorise us to do so in our absolute discretion.
      3. We reserve the right to report you to the aforementioned federal or local authorities should we, in our absolute discretion, determine that we are obliged, by law, to do so.
      4. In order to assist in the prevention of money laundering:
        1. no cash shall be accepted to fund any Account at the Casino;
        2. no substantial and/or exceptional withdrawals individually and cumulatively shall be made unless notarised facsimile copies of at least 2 (two) of the following are received:
          Your:
          1. most recent bank statement for the bank account from which your wagers have been paid;
          2. driver's license;
          3. social security card or a similar document containing a photographic identification of you;
          4. current and valid passport; or
          5. utility bill (e.g. gas, water, telephone etc) bearing your name and your address registered with us.
    7. Publicity
      1. If, whilst playing at the Casino, you win a sum of money or any other prize regarded by the Casino as worthy of publicity, you agree to make yourself available for any event of such a nature arranged by the Casino. The Casino will do its utmost to protect your privacy at all times.
      2. Without derogating from the generality of clause 1.7.1 above, you hereby grant us the right to use your first name in any publicity about your win mentioned above and to use a picture of a model in your stead.
      3. For further information on our privacy policy please see the relevant link on this Casino Website.
  2. The Service
    1. The Service and the Software are provided "as is". We make no warranty or representation, whether express or implied, in relation to the satisfactory quality, fitness for purpose, completeness or accuracy of the Service or the Software.
    2. We shall not be liable for computer malfunctions, failure of telecommunications service or Internet connections nor attempts by you to participate in games by methods, means or ways not intended by us. You are solely responsible for any telecommunications devices and services utilised by you to participate at the Casino.
    3. We cannot guarantee that the Service will never be faulty but we will correct reported faults as soon as we reasonably can. If a fault occurs you should report the fault by email or in writing to Customer Support.
    4. Although we shall take all reasonable measures to ensure that the Software and files are free from computer viruses we cannot and do not guarantee that the Software and files are free of such problems. It is your responsibility to protect your systems and have in place the ability to reinstall any data or programmes lost due to a virus.
    5. We may temporarily suspend the whole or any part of the Service for any reason at our sole discretion. We may, but shall not be obliged to, give you as much notice as is reasonably practicable of such suspension. We will restore the Service, as soon as is reasonably practicable, after temporary suspension.
    6. In the event of a Casino system malfunction all bets are void.
    7. In accordance with clause 4.2 below, we will not be liable to you for any loss that you may incur as a result of such suspension or delay.
  3. Shared Environments

    We may impose any limits or conditions that we, in our sole discretion, deem fit on any persons who open or attempt to open Accounts at the Casino where such Accounts originate from environments where computers are, or the environment is shared.
  4. Indemnity & Limitation of Liability
    1. You indemnify and hold harmless the Casino, its directors, officers, employees, shareholders, agents and affiliates, the ultimate parent and parent companies of the Casino and any of its subsidiaries against any and all costs, expenses, liabilities and damages (whether direct, indirect, special, consequential, exemplary or punitive or other) arising from any participation by you at the Casino. The nature of your participation shall include, but not be limited to, inter alia:
      1. visiting, use or re-use of this Casino Website;
      2. use or re-use of any materials at, or obtained from, this Casino Website or any other source whatsoever;
      3. entry, use or re-use of the Casino Website server;
      4. facilitating or making a deposit into your Account at the Casino;
      5. wagering or gaming at the Casino;
      6. acceptance and use of any win or prize at or from the Casino;
      7. use or re-use of the Casino software, whether downloaded from the Casino Website or by any other means or through any other medium.
    2. In no circumstances whatsoever shall the Casino, its directors, officers, employees, shareholders, agents and affiliates, the ultimate parent and parent companies of the Casino and any of its subsidiaries be liable to you in contract, tort, negligence or otherwise, for any loss or damage howsoever arising from any cause whatsoever, whether direct or indirect, or for any amounts whatsoever (even where we have been notified by you of the possibility of such loss or damage).
  5. Promotions, Competitions and the Cash Back Programme
    1. It is recorded that the Casino shall, from time to time, offer certain promotions and competitions and that these competitions and promotions may have separate terms, conditions and rules that are competition or promotion-specific.
    2. These Terms and Conditions apply to any competition or promotion.
    3. In the event of a conflict between these Terms and Conditions and the promotion or competition-specific Terms and Conditions, the promotion or competition-specific Terms and Conditions shall prevail but only to the extent that the Terms and Conditions conflict with one another.
    4. It is recorded that the Casino offers a Cash Back Programme to all Players at the Casino. Players receive Cash Back Points for their wagering activity at the Casino, Cash Back Points are then converted into Casino Credits and paid into Player's Casino accounts. Players are notified of the number of Cash Back Points they can receive for the different types of wagering activity within the Casino's software.
    5. The Cash Back Programme is offered at the discretion of the Casino and no correspondence shall be entered into by the Casino with regard to any aspect of the Cash Back Programme (including, without limitation, the crediting or debiting of Cash Back Points to a Player's Account, the ratio of Cash Back Points to Casino Credits awarded and a Player's eligibility or lack thereof in participating in the Cash Back Programme). The Cash Back Programme can be withdrawn from a Player's Casino Account without notice.
  6. Rules of Play: FAQ's
    1. In addition to these Terms and Conditions certain Rules of Play and FAQ's shall apply to you and be binding upon you in respect of your participation at the Casino.
    2. You hereby agree to be bound by the aforementioned Rules of Play and FAQ's as if they were specifically incorporated into these Terms and Conditions.
  7. Intellectual Property
    1. We hereby grant you a revocable, non-exclusive, non-transferable right to use the Casino Website and the Software and all content derived from the Casino Website and the Software, including copyright and all intellectual property rights therein, in connection with the Service in accordance with these Terms and Conditions.
    2. You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Casino Website and the Software shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.
    3. You acknowledge and agree that the material and content contained within the Casino Website is made available for your personal non-commercial use only and that you may download such material and content onto only one computer hard drive for such purpose. Any other use of such material and content is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit, tamper with, or create derivative works of such material and content.
  8. General
    1. Amendment
      1. The Casino may, without notice to you, amend, alter, delete, interlineate or add to ("Changes") these Terms and Conditions, the promotion or competition-specific Terms and Conditions or Rules of Play at any time whatsoever.
      2. These Changes shall become effective, and you shall be bound by these Changes, immediately upon their posting on the Casino Website.
      3. You agree to regularly review these Terms and Conditions, promotion or competition-specific Terms and Conditions and the Rules of Play regularly in order to assess whether any Changes have been made.
    2. Eligibility

      The Casino's employees, subsidiaries and affiliates connected to any referral programmes linked to the Casino, advertising or other agencies, licensees, licensors, distributors and their other associated or affiliated companies or, in the case of individuals, the immediate family of such individuals, are not eligible to participate at the Casino as a Real Player.
    3. Severability

      If any part of these Terms and Conditions is deemed unlawful, void or for any reason unenforceable, then that part shall be deemed to be severable from the rest of these Terms and Conditions and shall not affect the validity and enforceability of the remaining provisions of these Terms and Conditions. In such cases, the part deemed invalid or unenforceable shall be amended in a manner consistent with applicable law to reflect, as closely as possible, our original intent.
    4. Non-Waiver

      No indulgence granted by the Casino to you should be construed as a waiver of any of our or the Casino's rights in terms of these Terms and Conditions.
    5. Third Parties

      Unless otherwise expressly stated, nothing in these Terms and Conditions shall create or confer any rights on any persons not party to these Terms and Conditions.
    6. Assignment

      We reserve the right to transfer, assign, sub-license or pledge, in whole or in part, any of the rights and obligations granted to or imposed upon us by these Terms and Conditions. You may not transfer, assign, sub-license or pledge any of the rights and obligations granted to or imposed upon you by these Terms and Conditions.
    7. Whole Agreement

      Unless the context otherwise indicates, these Terms and Conditions set out the entire agreement between us and supersede all prior oral or written agreements, arrangements or understandings between us. You acknowledge that you are not relying on any representation, agreement, term or condition that is not set out in this Agreement.
    8. Interpretation

      In this Agreement the headings are used for convenience only and shall not affect its interpretation. References to persons shall include incorporated and unincorporated persons; references to the singular include the plural and vice versa; and references to the masculine include the feminine.
    9. Government of Gibraltar

      This Casino is regulated by the provisions of the Gaming Legislation, Ordinances and Regulations of and issued by the Government of Gibraltar. You acknowledge and agree that we may be bound (and shall be entitled) to disclose certain information about you and your account to the Government of Gibraltar Gaming authorities in terms of such laws and regulations.
    10. Applicable Law & Jurisdiction

      The validity, construction and performance of this Agreement shall be governed by Gibraltarian law and shall be subject to the non-exclusive jurisdiction of the Gibraltarian superior courts to which the parties hereby submit, except that a Party may seek an interim injunction in any court of competent jurisdiction.
    11. Limitation of Actions

      You hereby agree that any legal proceedings to enforce any claim that you may have (if any) against the Casino shall be initiated by you within a period of 6 (six) months of the cause of action arising (the "Prescription Period"); failing which you hereby forever waive and abandon any right that you may have to enforce such claim after the Prescription Period and confirm that on the expiry of the Prescription Period the said claim shall be void, waived and abandoned in law.
 

Auction Points FAQ's

How do I earn Auction Points?
How do I Bid?
How often are my Auction Points updated?
Who can take part in Auctions?
Can I buy Auction Points?
Can I convert my Auction Points to Loyalty Points?
What is "My WatchList"?
How do I know what the status of my bid is?
How do I know if I have won a bid?
What happens if I don't win the bid?
Can I cancel my bid?
Why didn't the Auction close when it said it would close?
How many Auction Accounts can I have?
Do my Auction Points expire?
Are my details shared with anyone else?
Who do I speak to if I have any questions about Auction?
What happens if an Auction is interrupted for technical or other reasons?
Are there reserves placed on Auction Items?

How do I earn Auction Points?
For every Loyalty Point you earn we will give you an Auction Point for FREE! And you can start bidding as soon as you have accumulated Auction Points. It’s that simple.

How do I Bid?

  1. Click on the Rewards link on the website.
  2. Open the Auction tab and click on Categories to see what items you would like to bid on.
  3. Once you have seen an item that you wish to bid on, click on the item, and enter the number of Auction points you would like to bid.
  4. Or, you can click Hot Items and bid on any of the items that you wish to.

Remember, as you bid on an item, the points are deducted from your Auction Points balance.

How often are my Auction Points updated?
It's updated every day and as often as you play. As you are wagering, your Loyalty Points and your corresponding Auction Points will be calculated automatically. Auction Points are available within 24 hours.

Who can take part in Auctions?
Participation in Auctions is exclusively for players who have a Real Account.

Can I buy Auction Points?
No. You earn Auction Points in conjunction with your Loyalty Points when you wager in the casino. But you can earn bonus Auction Points as a reward for certain behaviours.

Can I convert my Auction Points to Loyalty Points?
No. The benefit of playing at JackpotCity.com Mobile Casino is that you win twice by earning Loyalty Points AND Auction Points. The two sets of points are related to one another, but not interchangeable.

What is "My Watchlist"?
If you have seen an item you would like to bid on, but aren't ready to bid just yet, you can add it to your watchlist. Your watchlist will then keep a running tab of all auction activity around this item. For example: The highest bid and the auction closing time. If at any stage you want to bid on the item, you can do so from within your watchlist.

How do I know what the status of my bid is?
If you click on My History you'll be able to access information on:

  • What bids you've placed
  • Whether you have been successful and won an item
  • Auction Points balance and how these points were earned.

How do I know if I have won a bid?
You will receive an email notification of your win and it will reflect on your Auction Statement. Should your item require a physical delivery, please ensure we have your delivery details. Should you fail to provide us with these details within one month, you will forfeit the item and the points used to bid on that item.

What happens if I don't win the bid?
Your Auction Points are automatically credited back to your Auction Account, so you have the chance to bid on another great item! You can view the details of all the bids you take part in, and their status, in the My History section of Auctions.

Can I send items I successfully bid on, to someone else?
Absolutely. Simply send us the details of the person you wish to receive this item (name, last name and account number) and we'll make sure they receive your gift.

Can I use post office address details for shipping?
Unfortunately not. We want to ensure that you receive your gift and require your street delivery details for direct delivery.

How long will it take for me to receive the item I have successfully bid on?
This will depend on where you live. The email with your tracking number will confirm when you can expect your delivery.

If I place a bid and I make a mistake or I decide later that I don't want the item, can I cancel my bid?
No. Once you've bid on an item you've committed to the bid, so please bid wisely.

Can I buy any auction items?
No – once a particular Auction closes, the highest bidder will be deemed the winner*. But if you add your favourite items to your watchlist, you'll be reminded of when the bid will be closing and can place your final bid!
*This excludes Silent Auctions, where the winning bid is the lowest unique bid placed.

Why didn't the Auction close when it said it would close?
Typically, Auctions end at their posted closing times. In some instances, however, an Auction will need to end before its stated close date due to either technical or supply-related reasons.

What is your return policy?
If for some reason the item you have bid on is broken or faulty in some way, please return this to the sender address listed on the waybill within 30 days of receipt. Please make sure you return this in the original packaging. And if for some reason we can't find the identical item, we'll be sure to find a suitable alternative for you.

How many Auction Accounts can I have?
You may have one Auction Account for JackpotCity.com Mobile Casino. In instances where you have multiple casino accounts for the other Belle Rock Entertainment casino brands – and therefore multiple Auction Accounts – you may request that we consolidate all your Auction balances into one central Auction Account.

Do my Auction Points expire?
Yes, Auction Points expire on a 3 monthly basis, so make sure you take every opportunity to bid and use up all your Auction Points before your balance is reset.

Are my details shared with anyone else?
Your shipping details will be sent to our suppliers and our shipping partners. They will treat these with the utmost discretion and use them only for the purpose of sending you the item you have won.

Who do I speak to if I have any questions about Auction?
You can use any of the contact options available at our Support Centre.

What happens if an Auction is interrupted for technical or other reasons?
If an Auction is interrupted for technical or other reasons, the entire Auction for the relevant Auction item shall be terminated. All Auction Points used for bidding will be returned to your Auction Account and the Auction shall start anew at a time that we advise.

Are there reserves placed on Auction Items?
No reserves are placed on Auction items.

What if my account is based on Euros or Pounds?
If your account is based on Euros or Pounds, your Auction Points will be based on that day's rate of exchange.

 

Last updated: 26 June 2009

Auction Terms & Conditions

These Terms and Conditions relate to the Auction, its related website and services (the "Auction Program"). The Auction Programme is brought to you by Belle Rock Entertainment Online and Mobile Casino & Poker Rooms, (the "Casino"). The Auction Programme is available to Real Players at the Casino (hereinafter referred to as "Player/s"/ "you"/ "your"). These Terms and Conditions and the terms and conditions contained herein by reference are binding on you if you participate in the Auction Programme.

  1. Notice

    Auction Points ("Auction Points") are earned by wagering real money at the Casino and subsequently being awarded Cash Back Points ("Cash Back Points") or by being awarded Bonus Auction Points ("Bonus Auction Points"). Auction Points, Bonus Auction Points and Auction Items won are not exchangeable for cash or casino credits.

    The Auction Programme may be accessed via the Casino website and until further notice is given by the Casino, the Auction Programme is also accessible via the Belle Rock Buddy. You may not participate in Belle Rock Entertainment Auctions unless you are 18 years or older, or if you are a resident of one of the following countries.

    Afghanistan | Albania | Algeria | Angola | Armenia | Azerbaijan | Belarus | Benin | Bhutan | Burkina Faso | Burundi | Cameroon | Cape Verde | Central African Republic | Chad | Christmas Island | Cocos Island | Comores | Cuba | Democratic Republic of Congo | East Timor | Equatorial Guinea | Eritrea | ETHIOPIA | Gabon | Gambia | Ghana | Gibraltar | Guinea | Guinea-Bissau | Iran | Iraq | Ivory Coast | Kenya | Kiribati | Kyrgyzstan | Lesotho | Liberia | Libya | Madagascar | Malawi | Malaysia | Maldives | Mali | Mauritania | Mayotte | Micronesia | Moldova | Morocco | Mozambique | Myanmar/Burma | Namibia | Nauru | Netherlands | Niger | Nigeria | Niue | Norfolk Islands | North Korea | Pakistan | Palau | Pitcairn | Rwanda | Senegal | Sierra Leone | Somalia | South Africa | Sudan | Syria | Tanzania | Uganda | Western Sahara | Zaire | Zambia | Zimbabwe | Poland | China

    Please read these Terms and Conditions carefully! This is a legally binding contract. By clicking the "I accept" button (on the Registration page) or by participating in the Auction Programme and related website and services you will indicate your acceptance of these Terms and Condition and be bound by and to all of the terms, conditions, limitations, Rules and disclaimers contained herein or contained herein by reference.

    These Terms and Conditions also incorporate the terms of our Privacy Policy.

    We may amend these Terms and Conditions, the Rules or the Privacy Policy from time to time, at our discretion. If we do so, we will notify you by emailing, mailing, or posting such amendments online at our web site www.bellerockentertainment.com. Your continued use of the Auction Programme and related website and services following such posting or notice shall indicate your acceptance of any such amendments.
  2. Grant of Non-Transferable Casino Auction Account

    The Casino will provide you with a login name, password, and the access to Auction Programme (collectively, an "Auction Account").

    Your Auction Account is personal to you. You may not permit anyone else to use it. You shall not open, or maintain, more than one Auction Account at a time. You are responsible for keeping your login details secret, and are responsible for all use of your Auction Account.

    You may not use anyone else's Auction Account.

    The Casino reserves the right to close your Auction Account without notice to you should you be suspected of conducting activity on that Auction Account that is regarded as being in bad faith or abusive of this Auction Programme. The Casino's decision in this regard is final and binding and no correspondence shall be entered into by the Casino.
  3. Your participation in the Auction Programme

    The Casino shall, in its sole and absolute discretion, establish certain rules or conditions for the earning and redeeming of Auction Points and/or Bonus Auction Points, the conduct of the Auction Programme and your participation therein (the "Rules"). The Casino may, in its sole and absolute discretion, amend or supplement the Rules at any time. These Rules are specifically incorporated into these Terms and Conditions by reference. When you indicate your acceptance of these Terms and Conditions you are deemed to simultaneously accept the Rules.

    [Click here] for the most recent applicable Rules (in the form of FAQs and the answers thereto) relating to the earning, redemption and use of the Cash Back Points, Auction Points and Bonus Auction Points, the Auction Programme, your participation in the Auctions and ancillary issues.

    In addition thereto, please note the following:
    1. Auction Points and/or Bonus Auction Points will be credited directly into your Auction Account. We shall not be liable in any manner whatever for any delay in crediting the aforementioned Points to your Auction Account or for any erroneous crediting or debiting thereof.
    2. No Auction Points will be granted to Players for past conduct. A Players Auction Account will only be activated and a Player will only be able to earn and accrue Auction Points once the Player has accepted these Terms and Conditions.
    3. Bucks 2 Bid Auction Points are not redeemable through this Auction Programme.
    4. You may not transfer points from your Cash Back account to your Auction Account.
    5. You may cancel your Auction account at any time.
    6. The Casino deems that all Auction Accounts which have been inactive for a period of three calendar months will become Dormant Auction Accounts. When an Auction Account becomes a Dormant Auction Account, any credit balance standing to the Dormant Auction Account shall expire and the Dormant Auction Account shall close. A Player will then need to open a new Auction Account and reaccept the Auction Terms and Conditions should he or she wish to use the Auction Programme again.
    Your use of and access to the Auction Programme, your Auction Account, benefits, and related services constitute a membership (the "Membership"). At any time, you or the Casino may terminate your Membership with or without cause. Upon termination of your Membership, you immediately lose any rights associated with your Membership, including but not limited to rights to benefits and the Casino shall have no liability to you with respect thereto.
  4. You Assume the Risk - Limitation of Liability and Remedies

    You hereby release and hold harmless the Casino, its proprietors, directors, employees, service providers, affiliates and authorised agents for any direct, indirect, consequential, punitive, exemplary, special, incidental or other damages, loss or costs (including, but not limited to, loss of profits or savings, business interruption, loss of information, or other) however arising (including, but not limited to, said loss or damage arising from your use or inability to use any Auction Items, your Membership (or its components), or the Auction Programme) even if the former parties have been advised of the possibility of such damages, loss or costs.

    If you live in a state whose laws prevent you from taking full responsibility and risk for your use of your Membership, the Auction Programme or any Auction Items, the former parties' liability is limited to the greatest extent allowed by law.
  5. Address Confirmation

    Upon winning an Auction, you shall have 1 (one) month from close of auction date to confirm your address through automated email confirmation, failing which you shall forfeit any right to such Auction Item, the same shall be resubmitted to the Auction Programme for auction and (at our sole discretion) you shall be re-credited such Auction Points that you bid on such forfeited Auction Item.

    Please note that various Auction Items will be marked as being available for Players resident in a specific region. It is possible for Players who are not resident in the region specified, to place bids for these items and to win the said Auction Item. Players should note that if they bid for Auction Items which are displayed as being available for Players outside their region of residence they will be liable for the cost of delivery of such Auction Items. The Auction Room therefore, advises that Players do not bid for Auction Items displayed as being available in a region outside their region of residence.

    Should a Player win an Auction Item which is displayed as being available in a region outside his or her region of residence and subsequently decide that he or she does not want to bear the cost of delivery, the Player must inform the Auction Room that he or she no longer wishes to accept the Auction Item and the Auction Item will be resubmitted to the Auction Programme for auction and the Player shall forfeit the Auction Points bid on the Auction Item.

    In order to ensure delivery of Auction Items, you must complete the address information request in its entirety including first name, last name, full street address, city, zip code, state, country and telephone number. If such information is not provided, the Auction Item will not be delivered and you shall forfeit your rights to the Auction Item. No Items shall be delivered to Post Office Boxes. Where the delivery information requested is submitted to the Casino incorrectly and Auction Item/s are subsequently not received by a Player the Casino shall not be liable to either replace the Auction Items or to redeem the Auction Points bid on the missing item/s.
  6. Delivery of Auction Item; Transfer of Ownership & Risk

    Subject to forfeiture envisaged above, upon making a successful bid for an Auction Item ownership and risk in and to the same shall transfer to you.

    Faulty, broken or missing Items: Whilst every reasonable effort will be made to deliver Auction Items that are not faulty in any way and are intact as displayed in the Auction Room the Casino does not warrant that such Auction Items will be received free of defect. Where a winner receives a defective Auction Item, the winner must send the Auction Item back to the vendor in its original packaging within 30 days of receipt of the said Auction Item. In the case of missing items, this must also be reported to the Casino within 30 days. Upon the Casino's receipt of the defective Auction Item or on receipt of a report of a missing Auction Item component a new Auction Item or component part will be sent out to the winner. If the Casino is unable to replace a broken Auction Item (for example, where the Auction Item is an autographed photograph) the Casino shall make every reasonable effort to replace the original Auction Item with another Auction Item of similar value. If the broken Auction Item is not sent back to the Casino within 30 days of the winner's receipt thereof or if a missing Auction Item is not reported within 30 days, the Casino shall have no further liability whatsoever to the winner for the said defect.

    Please allow 30 days for your Auction Item to be delivered. International shipments may take longer.

    Depending on an Auction Item recipients geographic location and country, such Auction Items may have variations in models, types, size, that conform to the specifications of that country. The majority of Auction Items will conform to USA electric standards. Whilst every reasonable effort will be made by the Casino to ensure that the Auction Item won is of the correct voltage for a recipient's specified geographic location, (Players should bear in mind the advice given in paragraph 5 above) it is the Auction Item recipient's responsibility to ensure that the Auction Item in question is correctly and safely adapted to the correct voltage and all other such steps are taken to ensure the usability of the Auction Item in the recipient's country. The Casino and its affiliates may, at any point in time, contact an Auction Item recipient to coordinate the delivery of such Item to any particular country.

    For international shipments, the Casino shall determine the expediency of purchasing an alternative product in the country of destination and may replace it with a similar Auction Item from a vendor based in that country. This will apply particularly if the Auction Items' specifications do not conform to that country's specifications.

    Should the Auction Winner of tickets to a concert or special event reside in a country outside of where the event is being held, the cost of the international transfers will be for the winners expense unless otherwise specified in writing. All Auction Items shall include only what is expressly included with the Auction Item when it is offered within the Auction Programme.

    If the Auction Winner wins a Prize other than a physical item which can be delivered and utilised at the Auction Winners residence, the Auction Winner must confirm acceptance of the Prize and use the Prize within six months of the Auction at which the Auction Winner won the Prize. Without limiting the circumstances in which this paragraph may apply, it will apply for example, where the Auction Winner wins a holiday.
  7. Disclaimer of Warranties

    The Auction Programme, and related website and services, Membership and Auction Items are provided on an "as is" and "as available" basis. Without limiting the foregoing, the Casino does not warrant that the service will be uninterrupted or error-free, free of harmful code, or that defects will be corrected. Further, the Casino does not warrant that the Auction Items are free from defect, of merchantable quality or fit for the purposes for which they are intended.

    The Casino shall not be liable or responsible for those guarantees, warranties and representations, if any, offered by the Auction Programme's advertisers, partners, manufacturers of merchandise or suppliers of services. No advice or information, whether oral or written, obtained by a Member from the Casino or its agents shall create any warranty not expressly made herein.
  8. Additional Member Rules & Specifications for the Casino Auction Programme & Promotions

    Actual Items may vary from the images shown on the Auction.

    The Casino shall have the right to use Auction Items for promotional, advertising, and branding purposes for a period of up to 1 year after the Auction is won and while the Auction Item is in the custody of the Auction winner.

    The Casino shall have the right to extend the duration of any Auction, change the Item of an Auction, and change the delivery date of the Item of an Auction if the integrity of the Auction has been compromised in any way or if there are complications in securing the Auction Item.

    The winners hereby agree that their first names may be used in any publicity material by the Casino and that models may be used to represent them in any such publicity material.
  9. General Conditions

    By entering the Casino Auction Programme, participants agree to abide by these Terms and Conditions.

    These Terms and Conditions shall be subject to and interpreted in terms of the laws of Gibraltar.
  10. Periodic Review

    As a Member of the Casino Auction Programme, you agree to periodically review the web site for modifications to these Terms and Conditions and the Rules. Your continued use of your Membership will indicate your acceptance of any modifications.
 

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